Youth Cottage Supervisor

Location: Redford, MI

Department: Residential Services

Type: Full Time

Min. Experience: Manager/Supervisor

MCHS offers a wealth of benefits for our employees including: generous paid holidays & time off, full benefits (100% of premiums covered by the employer; no cost to you), a wonderful 80 acre campus, tuition reimbursement, pension plan, and a dedication to growth & promotion from within. 

I. Job Summary

As part of the group treatment team a Residential Supervisor plans, directs, and coordinates the activities of a Residential Cottage in the agency’s Residential program; oversees the cottage to ensure it meets agency expectations and goals; ensures the cottage maintains compliance with agency and DHS requirements; assesses cottage needs, develops goals and ensures that the cottage has a cooperative working relationship with the rest of the program and agency; supervises assigned staff and assists them in their job duties.


To be successful, a Residential Supervisor must be able to do the following always:

  • Along with the Residential Therapist, lead a group treatment team with the responsibility for ensuring each child successfully completes the goals set forth in their treatment plan.
  • Manage the cottage to ensure it operates within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Human Services, the agency, and CARF.
  • Establish and oversee administrative procedures to meet objectives set by the program manager and senior management; participate in developing department goals and objectives.
  • Establish and maintain cottage systems, records and reports; recommend new approaches, policies, and procedures for continual improvement of cottage services.
  • Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation; perform the duties of an On-Call Supervisor and Youth Specialist as needed.
  • Act as staff expert for the cottage; work with the other supervisors and the program manager regarding cottage or program licensing/certification rules, relicensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
  • Operate within the guidelines of the Employee Handbook, program’s Operations Manual, and DHS Policies and Procedures.

III. Basic Competencies

Education and Experience:         

  • A bachelor’s degree from an accredited college or university and 2 years of work experience in a child caring institution.
  • Two years of college from an accredited college or university and 3 years of work experience in a child caring institution.
  • A high school diploma and 4 years of work experience in a child caring institution.

The Knowledge of:

  • Computer and software applications (Windows, MS Office, Internet applications, etc.) necessary to perform the duties of the position.
  • The behavior patterns of youth and methods of modifying behavior.
  • Group dynamics and sensitivity to individual members of the group.

The Skills and Ability to:

  • Demonstrate leadership.
  • Motivate, develop, and direct people as they work, identify the best people for the job.
  • Manage time and multiple priorities, meet deadlines.
  • Communicate effectively verbally and in writing.
  • Relate to youth and gain their respect and confidence.
  • Perform behavior management techniques to control aggressive behavior.
  • Establish and maintain effective working relationships with employees, other agencies, and the public.
  • Exercise professional judgment in making decisions.
  • Handle sensitive and confidential situations and documentation.
  • Attend and conduct agency training and maintain necessary certifications and licenses.
  • Maintain a Michigan driver’s license and driving record that allows the operation of an agency or personal vehicle for agency business or to transport clients as needed.


The work environment described here are representative of those that an employee will typically encounter during a normal shift.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

A current resume and cover letter must be included as part of your online application.

Equal Opportunity Employer - M/F/D/V

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